Legal
Privacy Policy
Last updated: June 2025
1. Who we are
Servolia ("we", "us", "our") is an AI web systems studio providing websites, AI receptionists, lead systems, and business automation for service businesses in Europe and the US. Contact: hello@servolia.com
2. Data we collect
We collect data you provide voluntarily through our contact form: name, email address, business name, website URL, and the message you send. We do not collect data without your knowledge.
3. Why we collect it
We use your data to: (a) respond to your audit or service inquiry, (b) send you the free audit PDF, (c) communicate about your project, (d) send occasional relevant updates if you opted in. We do not sell your data to third parties.
4. Legal basis (GDPR)
Under GDPR, our legal basis for processing your data is legitimate interest (responding to your inquiry) and contractual necessity (delivering services you've purchased). For marketing communications, we rely on your explicit consent.
5. Data retention
We retain contact inquiry data for up to 24 months. Client project data is retained for up to 5 years for accounting purposes. You may request deletion at any time.
6. Cookies
7. Third-party services
We use Stripe for payment processing (subject to Stripe's privacy policy) and Google Analytics (subject to Google's privacy policy). Stripe does not store your full card details on our servers.
8. Your rights (GDPR)
You have the right to: access your data, correct inaccuracies, request deletion, restrict processing, data portability, and to withdraw consent at any time. Contact us at hello@servolia.com to exercise any of these rights.
9. Contact
For any privacy-related questions or to exercise your rights: hello@servolia.com